Staff

Service

Patrick Hine

Patrick Hine

Service Advisor

Certified
433 Reviews
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Rich Wilson

Rich Wilson

Service Advisor

Certified
364 Reviews
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Nate Anderson

Nate Anderson

Service Advisor

Certified
275 Reviews
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Amy Fichtner

Amy Fichtner

Service Advisor

Certified
106 Reviews
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Dave Reeves

Dave Reeves

Shop Foreman

Certified
39 Reviews
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Management

Brandon Murgatroyd

Brandon Murgatroyd

Sales Manager

Certified
253 Reviews
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Denise Law

Denise Law

Service Manager
137 Reviews
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Richard Luklan

Richard Luklan

Finance Manager

Certified
67 Reviews
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Jonathan Maas

Jonathan Maas

Commercial Sales Manager
29 Reviews
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Ashley Wills-Moore

Ashley Wills-Moore

Internet Sales Manager
28 Reviews
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Nick Apicella

Nick Apicella

Sales Manager
11 Reviews
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Sales

Holly Rhodes

Holly Rhodes

Sales/ Leasing Manager
211 Reviews
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Ben Easterling

Ben Easterling

Sales Consultant
94 Reviews
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Lou Kimevski

Lou Kimevski

Sales Consultant
94 Reviews
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Brandon Owensby

Brandon Owensby

Sales Consultant
89 Reviews
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Josh Morosko

Josh Morosko

Sales Consultant
66 Reviews
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Clay Moore

Clay Moore

Sales Consultant
60 Reviews
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Ron Pelger

Ron Pelger

Sales Consultant
8 Reviews
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Jarod Hanna

Jarod Hanna

Sales Consultant
1 Review
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Parts

Cleveland Frost

Cleveland Frost

Parts Manager
10 Reviews
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Tony Sinclair

Tony Sinclair

Parts Specialist
6 Reviews
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Administration

Jackie Luizzi

Jackie Luizzi

Cashier
9 Reviews
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Vicki Kuhns

Vicki Kuhns

Assistant Office Manager
7 Reviews
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Patrick Hine

Patrick Hine

Service Advisor

433 Reviews
Certified
Recent Reviews

Jul 29, 2021

Dealership Rating
Employee Rating

I had a great experience while purchasing my vehicle. The...

I had a great experience while purchasing my vehicle. The experience definitely continued during my first car service. Amazing customer service. I would recommend Fred Martin to anyone looking for their next automobile.

Jul 28, 2021

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They were very professional from starrt to finish ver...

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental

Jul 27, 2021

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Amy and Pat are always great ! There another guy that’s...

Amy and Pat are always great ! There another guy that’s awesome as well just don’t have his name. Great service as always. Will be back soon.

Jul 22, 2021

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Patrick Hines and the service department are wonderful to...

Patrick Hines and the service department are wonderful to work with and on top of the needs for my vehicle. Awesome people and friendly team.

Jul 21, 2021

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Excellent service and friendly staff. I have bought three...

Excellent service and friendly staff. I have bought three new cars from this dealership. I really appreciate Lou in Sales who always goes above and beyond.

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Rich Wilson

Rich Wilson

Service Advisor

364 Reviews
Certified
Dealership Experience 2 years 10 months
Industry Experience 22 years
Recent Reviews

Jul 31, 2021

Dealership Rating
Employee Rating

Always great customer service! Richard and Nate have...

Always great customer service! Richard and Nate have always been exceptional when help was needed. The service department is great. They are always trying to get things done as fast as possible and have never disappointed. Reliable dealérship with great service!

Jul 30, 2021

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Employee Rating

The dealership is conveniently located and has an...

The dealership is conveniently located and has an excellent customer service staff. Upon arrival they walked me though what services they would be providing and showed me to the ultra clean waiting area.

Jul 28, 2021

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Employee Rating

They were very professional from starrt to finish ver...

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental

Jul 28, 2021

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I thought it was great that when I called for a busted...

I thought it was great that when I called for a busted tire the Service Dept said to bring it in & they would work it in & Rich was courteous & efficient.

Jul 27, 2021

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Amy and Pat are always great ! There another guy that’s...

Amy and Pat are always great ! There another guy that’s awesome as well just don’t have his name. Great service as always. Will be back soon.

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Nate Anderson

Nate Anderson

Service Advisor

275 Reviews
Certified
Recent Reviews

Jul 31, 2021

Dealership Rating
Employee Rating

Always great customer service! Richard and Nate have...

Always great customer service! Richard and Nate have always been exceptional when help was needed. The service department is great. They are always trying to get things done as fast as possible and have never disappointed. Reliable dealérship with great service!

Jul 30, 2021

Dealership Rating
Employee Rating

The dealership is conveniently located and has an...

The dealership is conveniently located and has an excellent customer service staff. Upon arrival they walked me though what services they would be providing and showed me to the ultra clean waiting area.

Jul 28, 2021

Dealership Rating
Employee Rating

They were very professional from starrt to finish ver...

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental

Jul 28, 2021

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Customer service is amazing both sales and service...

Customer service is amazing both sales and service departments. Nate treated us with the greatest respect, while our vehicle has been in for service. Holly and Brandon also do a great job.

Jul 22, 2021

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Patrick Hines and the service department are wonderful to...

Patrick Hines and the service department are wonderful to work with and on top of the needs for my vehicle. Awesome people and friendly team.

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Brandon Murgatroyd

Brandon Murgatroyd

Sales Manager

253 Reviews
Certified
Dealership Experience 7 years 10 months
Industry Experience 12 years 2 months
Recent Reviews

Jul 29, 2021

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Employee Rating

Great service, Jonathan Moss was awesome! He made it...

Great service, Jonathan Moss was awesome! He made it seamless for me and the Rogue I bought is in perfect shape! What a great experience

Jul 28, 2021

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In all I have purchased 5 vehicles with Holly Rhodes...

In all I have purchased 5 vehicles with Holly Rhodes being salesman each tim , she’s always courteous, answers all questions and returns calls , I’ll never buy another vehicle from another dealership, and I’ve looked, with disappointment, thanks Holly

Jul 28, 2021

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Customer service is amazing both sales and service...

Customer service is amazing both sales and service departments. Nate treated us with the greatest respect, while our vehicle has been in for service. Holly and Brandon also do a great job.

Jul 27, 2021

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Employee Rating

Your service and salespeople are outstanding! I live...

Your service and salespeople are outstanding! I live close to Mears Nissan but I choose Fred Martin Nissan because of your commitment to excellence and outstanding customer service. Holly Rhodes is a knowledgeable and a tremendous asset.

Jul 16, 2021

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Can't say enough nice things. Everyone is very helpful....

Can't say enough nice things. Everyone is very helpful. Brandon Murgatroyd is the best. I would recommend your dealership to anyone. Thank you very much.

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Holly Rhodes

Holly Rhodes

Sales/ Leasing Manager
Contact Me
Dealership Experience 16 years 5 months
Industry Experience 16 years 5 months
Hello. I have been with Nissan and Fred Martin for about 15 years. I love the car business because it’s a business that gives me a chance to make friends for life. I also love the excitement in getting people what they want for a fair and decent price. Win win situation for everyone.
Recent Reviews

Jul 28, 2021

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In all I have purchased 5 vehicles with Holly Rhodes...

In all I have purchased 5 vehicles with Holly Rhodes being salesman each tim , she’s always courteous, answers all questions and returns calls , I’ll never buy another vehicle from another dealership, and I’ve looked, with disappointment, thanks Holly

Jul 28, 2021

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Good service. Appreciate Holly very much. Unfortunate to...

Good service. Appreciate Holly very much. Unfortunate to have a recall, but I thought handled well by everyone. Holly always goes above and beyond in getting things taken care.

Jul 28, 2021

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Customer service is amazing both sales and service...

Customer service is amazing both sales and service departments. Nate treated us with the greatest respect, while our vehicle has been in for service. Holly and Brandon also do a great job.

Jul 27, 2021

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Employee Rating

Your service and salespeople are outstanding! I live...

Your service and salespeople are outstanding! I live close to Mears Nissan but I choose Fred Martin Nissan because of your commitment to excellence and outstanding customer service. Holly Rhodes is a knowledgeable and a tremendous asset.

Jul 21, 2021

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I think this is the 5th car I have bought from this...

I think this is the 5th car I have bought from this dealership. All from Holly Rhodes. I can't imagine buying a car from anyone but Holly

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Denise Law

Denise Law

Service Manager
Dealership Experience 3 years 9 months
Industry Experience 21 years 5 months
Recent Reviews

Jul 27, 2021

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This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jul 04, 2021

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i called when i had 35,835 miles on my car when i made a...

i called when i had 35,835 miles on my car when i made a service call for the oil change and tire rotation. the right windshield nozzel was not putting out enough liquid. i told Denice the milage i have but by the time of the service call, i would be out of warranty. how is this my fault if this just happened and the appointments were booked up. i live in Copley and i drive to downtown Cleveland. this is 70 miles round trip. i was told thr charge would be $130. this car was a lemon when i bought it sland still is a lemon because Nissan is a Lemon.

Jun 21, 2021

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Great job by Pat my service advisor in the whole Fred...

Great job by Pat my service advisor in the whole Fred Martin nissan team. Communication on my services it was always informative.

May 06, 2021

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First class service ,fast, easy to work with and very...

First class service ,fast, easy to work with and very knowledgeable. Gave us a vehicle to drive while my new rims and tires are being put on

May 01, 2021

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The dealership and staff did a wonderful job of making...

The dealership and staff did a wonderful job of making sure that the dealership was clean and everybody was practicing safe distancing. We had the car serviced and new brakes installed. Everything was done to perfection.

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Amy Fichtner

Amy Fichtner

Service Advisor

106 Reviews
Certified
Dealership Experience 6 years 10 months
Industry Experience 13 years
Hi, I got into the car business in my early adulthood and i just dove right in, learning everything I could. Its not just a job for me, it is a passion. I have a husband and 4 children between us, 5 if you count my little 10 pound dog! In my down time we love going camping, fishing and just being outdoors. Also Go Browns!!
Recent Reviews

Jul 30, 2021

Dealership Rating
Employee Rating

The dealership is conveniently located and has an...

The dealership is conveniently located and has an excellent customer service staff. Upon arrival they walked me though what services they would be providing and showed me to the ultra clean waiting area.

Jul 28, 2021

Dealership Rating
Employee Rating

They were very professional from starrt to finish ver...

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental

Jul 27, 2021

Dealership Rating
Employee Rating

Amy and Pat are always great ! There another guy that’s...

Amy and Pat are always great ! There another guy that’s awesome as well just don’t have his name. Great service as always. Will be back soon.

Jul 27, 2021

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This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jul 19, 2021

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Great service and sales. Friendly and very helpful. I...

Great service and sales. Friendly and very helpful. I can’t stress enough about trusting your service department with my vehicle with their professionalism and expertise

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Ben Easterling

Ben Easterling

Sales Consultant
Contact Me
Dealership Experience 3 years 7 months
Industry Experience 3 years 7 months
I am here to help people find a car they love that fits within their budget. I am a proud Veteran of the U.S. Army and I am happy to work for a company that places honesty and integrity first. I know the product that I am selling inside and out. Give me an opportunity to help you find your next vehicle. You will be treated with respect and I will make great use of your time!
Recent Reviews

Jul 15, 2021

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Very easy going and courteous staff. This is my 2nd...

Very easy going and courteous staff. This is my 2nd vehicle I have purchased from Fred martin nissan and would recommend them to anyone wanting an extremely stress free vehicle purchase.

Jul 13, 2021

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This is by far the best dealer around. Brandon treats...

This is by far the best dealer around. Brandon treats us like family. Bought a few cars here and will buy more in the future

Jul 08, 2021

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Awesome sales staff!ben Easterling was very knowledgeable...

Awesome sales staff!ben Easterling was very knowledgeable about the vehicle we purchased the only reason the dealership didn’t get a 5 star rating was the amount of time we spent waiting for the financing part or the purchase.

Jul 02, 2021

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I had a great experience. Everyone was polite and...

I had a great experience. Everyone was polite and accommodating.

Jun 19, 2021

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Ben was absolutely fantastic to deal with from start to...

Ben was absolutely fantastic to deal with from start to finish! His knowledge of the Vehicle that I purchased was spot on and ultimately that’s why I decided to buy from him.

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Lou Kimevski

Lou Kimevski

Sales Consultant
Contact Me
Dealership Experience 10 years 5 months
Industry Experience 26 years 5 months
Recent Reviews

Jul 21, 2021

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Excellent service and friendly staff. I have bought three...

Excellent service and friendly staff. I have bought three new cars from this dealership. I really appreciate Lou in Sales who always goes above and beyond.

Jul 01, 2021

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Entire process was fabulous..from initiating with Jeff...

Entire process was fabulous..from initiating with Jeff and Holly..to signing paperwork with Richard…to going over car details with Lou. Outstanding staff that were polite, knowledgeable and courteous.

Jun 25, 2021

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I have but my last three cars from Fred Martin Nissan....

I have but my last three cars from Fred Martin Nissan. The service is always wonderful and Lou my salesman is always friendly and easy to work with. Brandon Murgatroyd is always very helpful. I will find my next car they are also.

Jun 17, 2021

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service always is a pleasant visit. I always go and talk...

service always is a pleasant visit. I always go and talk to Lou. the best salesmen. I did get a call back from service which I missed. he did leave me a message

May 26, 2021

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I was needing my heated seats installed, in Fred Martin...

I was needing my heated seats installed, in Fred Martin reached out to me to set up the appointment. On the appointment day they were easy to work with getting a rental while my car was being worked on. I anticipated it being a full day of work, but was done in about a half a day. I appreciate the efficiency

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Brandon Owensby

Brandon Owensby

Sales Consultant
Contact Me
Dealership Experience 3 years 6 months
Industry Experience 3 years 6 months
Recent Reviews

Jul 13, 2021

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This is by far the best dealer around. Brandon treats...

This is by far the best dealer around. Brandon treats us like family. Bought a few cars here and will buy more in the future

Jul 13, 2021

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Brandon was extremely professional. He didn’t push a car...

Brandon was extremely professional. He didn’t push a car on me and that was appreciated. I found it to be a fine experience ty

Jun 15, 2021

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Buying my new car was very simple and a great experience...

Buying my new car was very simple and a great experience I had to come back to pick it up and the car was ready to go.

Jun 15, 2021

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Brandon was excellent and easy to deal with. I was...

Brandon was excellent and easy to deal with. I was completely satisfied with the offer for my trade-in and the new car is incredible

Jun 10, 2021

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Brandon was very nice and went above and beyond to make...

Brandon was very nice and went above and beyond to make pair purchase pleasant. Even had the car we where interested in brought over from the super store to the Nissan dealership.

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Richard Luklan

Richard Luklan

Finance Manager

67 Reviews
Certified
Recent Reviews

Jul 29, 2021

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Employee Rating

Great service, Jonathan Moss was awesome! He made it...

Great service, Jonathan Moss was awesome! He made it seamless for me and the Rogue I bought is in perfect shape! What a great experience

Jul 28, 2021

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Employee Rating

In all I have purchased 5 vehicles with Holly Rhodes...

In all I have purchased 5 vehicles with Holly Rhodes being salesman each tim , she’s always courteous, answers all questions and returns calls , I’ll never buy another vehicle from another dealership, and I’ve looked, with disappointment, thanks Holly

Jul 27, 2021

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Employee Rating

Your service and salespeople are outstanding! I live...

Your service and salespeople are outstanding! I live close to Mears Nissan but I choose Fred Martin Nissan because of your commitment to excellence and outstanding customer service. Holly Rhodes is a knowledgeable and a tremendous asset.

Jul 16, 2021

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Josh was incredible to work with! Thank you! Made the...

Josh was incredible to work with! Thank you! Made the process very simple, quick, and easy. He worked as hard as he could to help us with our situation!

Jul 16, 2021

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Can't say enough nice things. Everyone is very helpful....

Can't say enough nice things. Everyone is very helpful. Brandon Murgatroyd is the best. I would recommend your dealership to anyone. Thank you very much.

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Josh Morosko

Josh Morosko

Sales Consultant
Contact Me
Industry Experience 8 years 9 months
Recent Reviews

Jul 27, 2021

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This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jul 22, 2021

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A wonderful car buying experience. Salesmen...

A wonderful car buying experience. Salesmen knowledgeable. Easy to work with. Not high pressure. Showed me features of my new car. Set up my Nissan Connect. Very helpful.

Jul 16, 2021

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Josh was incredible to work with! Thank you! Made the...

Josh was incredible to work with! Thank you! Made the process very simple, quick, and easy. He worked as hard as he could to help us with our situation!

Jul 15, 2021

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Very easy going and courteous staff. This is my 2nd...

Very easy going and courteous staff. This is my 2nd vehicle I have purchased from Fred martin nissan and would recommend them to anyone wanting an extremely stress free vehicle purchase.

Jul 09, 2021

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My experience at Fred Martin Nissan was incredibly...

My experience at Fred Martin Nissan was incredibly pleasant! I was a first time buyer of a new vehicle and Josh Morosko was great to work with. He was very knowledgeable, happy to answer all questions, and explained every detail clearly and concisely. I was nervous going into the process of purchasing a new vehicle, but with Josh's assistance, it ended up being a great experience! I will recommend Josh and Fred Martin Nissan to anyone I know who is looking to find themselves in a new vehicle!

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Clay Moore

Clay Moore

Sales Consultant
Contact Me
Dealership Experience 6 years 6 months
Industry Experience 6 years 6 months
Recent Reviews

Jul 16, 2021

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Can't say enough nice things. Everyone is very helpful....

Can't say enough nice things. Everyone is very helpful. Brandon Murgatroyd is the best. I would recommend your dealership to anyone. Thank you very much.

Jul 10, 2021

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Some dealerships try to scam you with added fees and...

Some dealerships try to scam you with added fees and unexplained higher prices. FMN doesn’t. The manager is great and the process is easy.

May 26, 2021

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I came to fred martin on a certain vehicle,after looking...

I came to fred martin on a certain vehicle,after looking at many others,I decided to check out the more expensive one out of my budget,just to see,clay moore was super friendly,not too pushy,he made me feel at home,I test drove liked the vehicle and decided to purchase ,just on friendliness of dealership,10 stars from me,also my finance guy was amazing too,in and out

May 19, 2021

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Purchased a 2014 Chevy for my daughter. Our salesperson,...

Purchased a 2014 Chevy for my daughter. Our salesperson, Clay, was professional and easy to work with. He was straight forward. Overall a good experience

May 15, 2021

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The dealership is comfortable and clean with coffee and...

The dealership is comfortable and clean with coffee and WiFi. Sales person are friendly and knowledgeable about interested vehicle and allowed plenty of time to view and inspect vehicles.

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Dave Reeves

Dave Reeves

Shop Foreman

39 Reviews
Certified
Recent Reviews

Jul 28, 2021

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They were very professional from starrt to finish ver...

They were very professional from starrt to finish ver saþisfied customer would recommend to others staff was amazing and i was thankful for the rental

Jul 14, 2021

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Everyone is always nice when I get my oil changed and...

Everyone is always nice when I get my oil changed and tires rotated. Very knowledgeable and helpful. This is my 3rd Nissan vehicle. Im a Nissan girl

Jul 13, 2021

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very nice peoples.They work hard to help there customers...

very nice peoples.They work hard to help there customers to help get a car. even the auto parts dealership very helpful.we are help

Jul 13, 2021

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Great dealership. Top notch service. Top notch service...

Great dealership. Top notch service. Top notch service They did not take long. And the waiting room was spacious and there was a table to get work done

Jul 12, 2021

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My recent car repair service was a pleasant experience....

My recent car repair service was a pleasant experience. The service was quick and the staff were all courteous and efficient. I would not hesitate to return for my future purchase or service needs.

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Jonathan Maas

Jonathan Maas

Commercial Sales Manager
Dealership Experience 3 years 11 months
Industry Experience 33 years 3 months
Recent Reviews

Jul 29, 2021

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Great service, Jonathan Moss was awesome! He made it...

Great service, Jonathan Moss was awesome! He made it seamless for me and the Rogue I bought is in perfect shape! What a great experience

Jul 01, 2021

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Rich called me to schedule the camera replacement, and I...

Rich called me to schedule the camera replacement, and I was able to get an appointment for two days later. The check-in was easy, the car was finished in the promised time frame, and everything works.

May 20, 2021

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Everyone was very nice and the service was super quick! I...

Everyone was very nice and the service was super quick! I worked with Brandon and Holly to leave a new vehicle while my car was being serviced and they made everything very easy. Was in and out in a few hours with a new car.

Apr 09, 2021

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Very professional and polite. All staff deserves five...

Very professional and polite. All staff deserves five stars but it won’t let me select it. Always on time and helpful with everything I need!

Mar 27, 2021

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I had a mixed experience at this dealership. I found a...

I had a mixed experience at this dealership. I found a good vehicle at a fair price and my salesman worked well with me and delivered it to my home. However when it came to the finance department, an extended warranty for $4000 was added to my loan with out any discussion or my verbal approval. I have made several calls trying to reach them with no response as of yet.

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Ashley Wills-Moore

Ashley Wills-Moore

Internet Sales Manager
Dealership Experience 2 years 5 months
Industry Experience 6 years 6 months
Recent Reviews

May 25, 2021

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My original plans were to get my car appraised for a...

My original plans were to get my car appraised for a possible trade-in. I was given more for my trade-in than expected and got a great deal on my gently used Rogue. I appreciated working with Brandon. Very happy customer here.

Apr 30, 2021

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Couldnt be more pleased with the efficiency and...

Couldnt be more pleased with the efficiency and professionalism LOU our sales rep. My wife and I are repeat customers because of the ease of making vehicle decisions at Fred Martin Nissan. Never had a bad experience. LOU ROCKS. chuck nikic

Aug 06, 2020

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Everyone was extremely nice and helpful. Definitely...

Everyone was extremely nice and helpful. Definitely enjoyed our visit. And Got blessed with a new vehicle. Thanks everyone for all the help . Keep up the good work

Aug 04, 2020

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Pretty smooth buying experience. Was all ready to go, but...

Pretty smooth buying experience. Was all ready to go, but finance was backed up and had to wait 40+ minutes past our scheduled meeting time. Cigarette smell throughout building. Rod was a helpful salesman. There is a starburst crack in the windshield of the ram, noticed it coming off the lot but they are sending someone out to fix it.

Aug 04, 2020

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GREAT day -GREAT people -GREAT deal on our new car !!!!

Holly was GREAT !!! So nice and fun to be spend the day with . Ashley also took get care of us -weare SOOOO HAPPY with our new car and SOOOO PROUD to to drive it !!! Thanks to all who made our day the BEST !!!

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Nick Apicella

Nick Apicella

Sales Manager
Dealership Experience 1 years 2 months
Industry Experience 16 years 11 months
I have been with Fred Martin Nissan since June 1st 2020, and in the auto industry since September of 2004. I am the Used Car Sales Manager and enjoy all of the day to day interactions with my excellent staff and our clients who are like family. When I am not here at the dealership, you can find me spending time with my two sons and my wife. We love having a house full of pets and spending time volunteering with animal shelters. I am a voracious reader and love to learn something new everyday! Thank you for giving us the chance to earn your business!
Recent Reviews

Jul 05, 2021

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Very clean, very quick and efficient. Car salesman was...

Very clean, very quick and efficient. Car salesman was very knowledgeable and on top of things. Got me exactly what I wanted

May 26, 2021

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I came to fred martin on a certain vehicle,after looking...

I came to fred martin on a certain vehicle,after looking at many others,I decided to check out the more expensive one out of my budget,just to see,clay moore was super friendly,not too pushy,he made me feel at home,I test drove liked the vehicle and decided to purchase ,just on friendliness of dealership,10 stars from me,also my finance guy was amazing too,in and out

May 16, 2021

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Always good service and friendly staff. I will continue...

Always good service and friendly staff. I will continue to purchase cars from FM and they will also always use the service facility. Great dealership

May 15, 2021

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The dealership is comfortable and clean with coffee and...

The dealership is comfortable and clean with coffee and WiFi. Sales person are friendly and knowledgeable about interested vehicle and allowed plenty of time to view and inspect vehicles.

Apr 27, 2021

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Very good experience with the team at Fred Martin. Our...

Very good experience with the team at Fred Martin. Our sales person Brandi made our purchase exceptional with good follow up. Thanks, Phil and Connie.

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Cleveland Frost

Cleveland Frost

Parts Manager
Recent Reviews

Jul 27, 2021

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This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jul 12, 2021

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The service and parts departments were very helpful and...

The service and parts departments were very helpful and courteous when helping me get a new intelligent key programmed for my mother's 2010 Nissan Sentra. They also reprogrammed one of the original intelligent keys which came with the car. They were good about providing me with updates. I will be coming back to Fred Martin for parts and service.

Jun 21, 2021

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Great job by Pat my service advisor in the whole Fred...

Great job by Pat my service advisor in the whole Fred Martin nissan team. Communication on my services it was always informative.

May 12, 2021

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Employee Rating

Friendly and knowledgeable. Try to do they’re best at...

Friendly and knowledgeable. Try to do they’re best at making the situation better. Straight forward. They tell you what you need and how long you can wait/put it off for before major damage. They don’t try to pressure you or up sell you something you don’t need.

May 06, 2021

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Fast friendly service everyone is always looking to help...

Fast friendly service everyone is always looking to help you whether is in service or the sales department I've got my last 2 cars from Brandon I couldn't be happier

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Jackie Luizzi

Jackie Luizzi

Cashier
Recent Reviews

Jul 27, 2021

Dealership Rating
Employee Rating

This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jun 30, 2021

Dealership Rating
Employee Rating

Very happy with service department and staff. Treat...

Very happy with service department and staff. Treat customer like they are a valued friend! Rich when out of his way to keep me updated Observed Pat interaction with other clients in the same way. Shows it’s a good company culture

Jun 20, 2021

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Employee Rating

Very professional service all the way around! Service...

Very professional service all the way around! Service area and customer lounge very clean. Staff knowledgeable and courteous. I do not know what else to say

May 26, 2021

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Employee Rating

I appreciate the steps taken to maintain a safe...

I appreciate the steps taken to maintain a safe environment. This new survey is a good one. No need for the call or additional surveys.

May 16, 2021

Dealership Rating
Employee Rating

Always good service and friendly staff. I will continue...

Always good service and friendly staff. I will continue to purchase cars from FM and they will also always use the service facility. Great dealership

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Ron Pelger

Ron Pelger

Sales Consultant
Recent Reviews

Jul 22, 2021

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Employee Rating

A wonderful car buying experience. Salesmen...

A wonderful car buying experience. Salesmen knowledgeable. Easy to work with. Not high pressure. Showed me features of my new car. Set up my Nissan Connect. Very helpful.

Jul 08, 2021

Dealership Rating
Employee Rating

Always a pleasant buying experience I’ve purchased over...

Always a pleasant buying experience I’ve purchased over five cars from the various Fred Martin dealerships I never had any issues I highly recommend

Jul 05, 2021

Dealership Rating
Employee Rating

Very clean, very quick and efficient. Car salesman was...

Very clean, very quick and efficient. Car salesman was very knowledgeable and on top of things. Got me exactly what I wanted

Jul 02, 2021

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Employee Rating

I did not have any problems with the sales department ...

I did not have any problems with the sales department

Jun 21, 2021

Dealership Rating
Employee Rating

Very efficient! Love the new Rogue. Salesman was...

Very efficient! Love the new Rogue. Salesman was knowledgeable and friendly.

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Vicki Kuhns

Vicki Kuhns

Assistant Office Manager
Recent Reviews

Jul 27, 2021

Dealership Rating
Employee Rating

This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jun 30, 2021

Dealership Rating
Employee Rating

Very happy with service department and staff. Treat...

Very happy with service department and staff. Treat customer like they are a valued friend! Rich when out of his way to keep me updated Observed Pat interaction with other clients in the same way. Shows it’s a good company culture

May 26, 2021

Dealership Rating
Employee Rating

I appreciate the steps taken to maintain a safe...

I appreciate the steps taken to maintain a safe environment. This new survey is a good one. No need for the call or additional surveys.

May 11, 2021

Dealership Rating
Employee Rating

The service department saw my Nissan Frontier for its...

The service department saw my Nissan Frontier for its 40,000 mile check up and explained all the items to be addressed. Things that I thought needed to be done were not necessary at this visit and things I would not have picked up on were shown to me. The multipoint inspection turned out excellent .

Mar 12, 2021

Dealership Rating
Employee Rating

Friendly courteous and very knowledgeable always let's me...

Friendly courteous and very knowledgeable always let's me know what's going on during the service call. Tells what's needed and how much longer it will take

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Tony Sinclair

Tony Sinclair

Parts Specialist
Dealership Experience 3 years 4 months
Industry Experience 17 years 6 months
Recent Reviews

Jul 27, 2021

Dealership Rating
Employee Rating

This dealership in Akron is kind, super efficient and...

This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!

Jun 21, 2021

Dealership Rating
Employee Rating

Great job by Pat my service advisor in the whole Fred...

Great job by Pat my service advisor in the whole Fred Martin nissan team. Communication on my services it was always informative.

May 01, 2021

Dealership Rating
Employee Rating

The dealership and staff did a wonderful job of making...

The dealership and staff did a wonderful job of making sure that the dealership was clean and everybody was practicing safe distancing. We had the car serviced and new brakes installed. Everything was done to perfection.

Apr 20, 2021

Dealership Rating
Employee Rating

Very professional, courteous and efficient. Have brought...

Very professional, courteous and efficient. Have brought my truck in twice for unscheduled maintenance. Both times Rich was upfront with repair resolution and so far no return for same problem. Truck always clean when returned.

Apr 13, 2021

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Employee Rating

Answered all needs. Provided us with all info in regards...

Answered all needs. Provided us with all info in regards to our situation/purchase. Will continue to utilize them for all services provided I. Lease

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Jarod Hanna

Jarod Hanna

Sales Consultant
Contact Me
Dealership Experience 3 months
Industry Experience 4 years 1 months
My name is Jarod, I've been in the car business since 2017 working my way up from being a porter/detailer to lot manager and eventually onto sales! Always dedicated to being professional and keeping up with my product knowledge to give all my customers the best possible experience. When I'm not at the dealership you can always find me at a golf course or at a body of water cause I love to fish!
Recent Reviews

Jul 11, 2021

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Employee Rating

This dealer is a great place to buy a car. I was treated...

This dealer is a great place to buy a car. I was treated great, buy knowledgeable sales personnel. All my questions were answered. The vehicle I wanted was brought in. I got exactly what I wanted.

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