Staff
Service
Patrick Hine
Service Advisor
Rich Wilson
Service Advisor
Nate Anderson
Service Advisor
Amy Fichtner
Service Advisor
Dave Reeves
Shop Foreman
Management
Brandon Murgatroyd
Sales Manager
Denise Law
Service Manager
Richard Luklan
Finance Manager
Jonathan Maas
Commercial Sales Manager
Ashley Wills-Moore
Internet Sales Manager
Nick Apicella
Sales Manager
Sales
Holly Rhodes
Sales/ Leasing Manager
Lou Kimevski
Sales Consultant
Ben Easterling
Sales Consultant
Brandon Owensby
Sales Consultant
Josh Morosko
Sales Consultant
Clay Moore
Sales Consultant
Ron Pelger
Sales Consultant
Jarod Hanna
Sales Consultant
Administration
Jackie Luizzi
Cashier
Vicki Kuhns
Assistant Office Manager
Parts
Cleveland Frost
Parts Manager
Tony Sinclair
Parts Specialist
Patrick Hine
Service Advisor
Oct 12, 2021
Kind honest hardworking people. Feel like I’m treated...
Kind honest hardworking people. Feel like I’m treated like a person not a number
Oct 08, 2021
Efficient, on time and, treat you as a valued...
Efficient, on time and, treat you as a valued customer. Pleased with their service. Very accommodating.
Oct 05, 2021
Easy to schedule online, service was excellent and...
Easy to schedule online, service was excellent and explained everything very well. All the staff treat you like family.
Oct 04, 2021
Great customer service. They did a great job of getting...
Great customer service. They did a great job of getting my car fixed ahead of schedule. Thanks
Oct 04, 2021
Good service, thank you for always working on my vehicle...
Good service, thank you for always working on my vehicle and doing a great job
Rich Wilson
Service Advisor
Oct 20, 2021
Kept me up to date about my vehicles on work being done...
Kept me up to date about my vehicles on work being done and repair cost
Oct 16, 2021
I have bought three nissans at Fred Martin and have...
I have bought three nissans at Fred Martin and have always had my car serviced there. Excellent service.
Oct 16, 2021
Perfectly done. John worked on my car and did an amazing...
Perfectly done. John worked on my car and did an amazing job. Drives great now!
Oct 05, 2021
Easy to schedule online, service was excellent and...
Easy to schedule online, service was excellent and explained everything very well. All the staff treat you like family.
Oct 02, 2021
Got us in quickly and took care of the issue and got us...
Got us in quickly and took care of the issue and got us out of the door.
Nate Anderson
Service Advisor
Oct 11, 2021
Good advisor, free internet, coffee, and good service....
Good advisor, free internet, coffee, and good service. Clean facility with comfortable chairs along with good lighting and staff.
Oct 09, 2021
Quick service, polite, service department efficient and...
Quick service, polite, service department efficient and very helpful answered all questions.waiting area clean with free coffee and tea
Oct 08, 2021
Efficient, on time and, treat you as a valued...
Efficient, on time and, treat you as a valued customer. Pleased with their service. Very accommodating.
Oct 05, 2021
Easy to schedule online, service was excellent and...
Easy to schedule online, service was excellent and explained everything very well. All the staff treat you like family.
Oct 02, 2021
Got us in quickly and took care of the issue and got us...
Got us in quickly and took care of the issue and got us out of the door.
Brandon Murgatroyd
Sales Manager
Oct 20, 2021
They did and outstanding job from beginning to end in...
They did and outstanding job from beginning to end in helping me with my vehicle search and purchase
Oct 13, 2021
Josh was very detailed and friendly. I will use him...
Josh was very detailed and friendly. I will use him again in the future. Thanks!
Oct 13, 2021
The Salesman I had the pleasure dealing with, Lou...
The Salesman I had the pleasure dealing with, Lou Kimevski, is not only extremely knowledgeable and friendly but very true to his word. I would continue to purchase my vehicles at Fred Martin because of my experience with him.
Oct 11, 2021
It was a super quick, easy process! Josh was amazing!! He...
It was a super quick, easy process! Josh was amazing!! He made buying a car so simple!
Sep 24, 2021
I’ve never had such a wonderful experience buying a car!...
I’ve never had such a wonderful experience buying a car! Josh was incredibly helpful and knowledgeable and has continued to answer questions since my purchase. Highly recommend Fred Martin Nissan!!
Holly Rhodes
Sales/ Leasing Manager
Oct 20, 2021
They did and outstanding job from beginning to end in...
They did and outstanding job from beginning to end in helping me with my vehicle search and purchase
Oct 09, 2021
Quick service, polite, service department efficient and...
Quick service, polite, service department efficient and very helpful answered all questions.waiting area clean with free coffee and tea
Oct 03, 2021
I always love the no hassle you have at Fred MartinLove...
I always love the no hassle you have at Fred Martin Love the honesty and Holly and Lou are do great to work with.
Sep 28, 2021
Have always had a great experience at this dealership....
Have always had a great experience at this dealership. Holly is the best!!!! Will always recommend to friends and family.
Sep 20, 2021
Josh was great! Sorry Holly you were not in town....
Josh was great! Sorry Holly you were not in town. Finally got my dream car
Denise Law
Service Manager
Sep 28, 2021
Have always had a great experience at this dealership....
Have always had a great experience at this dealership. Holly is the best!!!! Will always recommend to friends and family.
Sep 20, 2021
Took my suv in for service not running. They were able to...
Took my suv in for service not running. They were able to find problem and fixed it but broke my shifter in the process. Talked to management and no sooner did i get done with what i was saying did she come back with no way. I understand things happen but come on.i will never come back to this dealership. Only one on there game was the parts department.
Sep 02, 2021
They all seem willing to help with the smallest of any...
They all seem willing to help with the smallest of any need for help. Have leased two cars and have been happy for close to 6 years.
Aug 02, 2021
The technician and manager did a great job. The truck was...
The technician and manager did a great job. The truck was ready when promised. I will recommend them to all my friends. Thanks for the great support.
Jul 27, 2021
This dealership in Akron is kind, super efficient and...
This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!
Amy Fichtner
Service Advisor
Oct 16, 2021
The service department is outstanding and the sales...
The service department is outstanding and the sales department is also tops my sales man Lou is great to work with
Oct 16, 2021
Everyone was very nice and accommodating especially Amy....
Everyone was very nice and accommodating especially Amy. She is the best service representative that I've come across in years. Wish the labor fees were lower as I didn't anticipate that getting the AC fixed would be so expensive but such is life. I am really surprised that something like that would break on the car and the car is less than 4 years old.
Oct 16, 2021
Perfectly done. John worked on my car and did an amazing...
Perfectly done. John worked on my car and did an amazing job. Drives great now!
Oct 06, 2021
Always happy with my service at Fred Martin. Very...
Always happy with my service at Fred Martin. Very friendly. This is my 2nd car with them.
Oct 05, 2021
Easy to schedule online, service was excellent and...
Easy to schedule online, service was excellent and explained everything very well. All the staff treat you like family.
Lou Kimevski
Sales Consultant
Oct 13, 2021
The Salesman I had the pleasure dealing with, Lou...
The Salesman I had the pleasure dealing with, Lou Kimevski, is not only extremely knowledgeable and friendly but very true to his word. I would continue to purchase my vehicles at Fred Martin because of my experience with him.
Oct 03, 2021
I always love the no hassle you have at Fred MartinLove...
I always love the no hassle you have at Fred Martin Love the honesty and Holly and Lou are do great to work with.
Sep 29, 2021
Fred Martin Nissan is a very friendly & compassionate...
Fred Martin Nissan is a very friendly & compassionate dealership! We will return for future purchases!
Sep 14, 2021
Very informative,always let you know what you vehicle is...
Very informative,always let you know what you vehicle is due for and what it would cost
Aug 18, 2021
Knowledge of the vehicle was excellent. We were not...
Knowledge of the vehicle was excellent. We were not rushed or pressures into a decision. Friendly atmosphere. Pleasure to be around the employees. We were recommended this dealership by two other customers. Best advertising is word of mouth
Ben Easterling
Sales Consultant
Sep 30, 2021
Great customer service. Deal went bad due to my driving...
Great customer service. Deal went bad due to my driving record but definitely recommend this dealer.
Sep 30, 2021
Everyone at the dealership was very friendly and helpful...
Everyone at the dealership was very friendly and helpful from the time I pulled until I left. They performed the work in the time they said and made sure I was satisfied and did not have any questions before I left. I will definitely have Rick Wilson at Fred Martin perform all my future service
Sep 09, 2021
My experience with sales associate Ben went seamless. He...
My experience with sales associate Ben went seamless. He always offers a drink before getting into business. He is very attentive once your under his sales supervision. The leadership from the GM, to the Sales, Service, and reception is a very welcoming and makes for a worry free experience. The times I do have to go in I’m never worried about a bad experience.
Aug 30, 2021
Ben did an excellent job with the purchase of my truck..I...
Ben did an excellent job with the purchase of my truck..I will be telling my family and friends who are looking for a new or used vehicle to go see Ben...
Aug 11, 2021
I was pleased to work with Patrick to take care of my...
I was pleased to work with Patrick to take care of my service needs. Patrick was pleasant and efficient. And my service was done in a timely manner.
Brandon Owensby
Sales Consultant
Sep 01, 2021
They were busy so it took a few days but the work was...
They were busy so it took a few days but the work was impeccable. Any questions were resolved easily and the purchasing process went seamlessly
Aug 25, 2021
Was a great experience when we got there we were met with...
Was a great experience when we got there we were met with helpful and courteous sales person showed us vehicles walked us through the one we were looking at worked with us with the deal very helpful
Aug 24, 2021
Very clean and efficient. I was pleased with how well the...
Very clean and efficient. I was pleased with how well the transactions went while we were buying our new car. We will definitely be back.
Jul 13, 2021
This is by far the best dealer around. Brandon treats...
This is by far the best dealer around. Brandon treats us like family. Bought a few cars here and will buy more in the future
Jul 13, 2021
Brandon was extremely professional. He didn’t push a car...
Brandon was extremely professional. He didn’t push a car on me and that was appreciated. I found it to be a fine experience ty
Richard Luklan
Finance Manager
Oct 13, 2021
Josh was very detailed and friendly. I will use him...
Josh was very detailed and friendly. I will use him again in the future. Thanks!
Oct 13, 2021
The Salesman I had the pleasure dealing with, Lou...
The Salesman I had the pleasure dealing with, Lou Kimevski, is not only extremely knowledgeable and friendly but very true to his word. I would continue to purchase my vehicles at Fred Martin because of my experience with him.
Oct 05, 2021
Salesman was keeping me updated on an inbound truck and...
Salesman was keeping me updated on an inbound truck and let me know as soon as it arrived.
Sep 28, 2021
Have always had a great experience at this dealership....
Have always had a great experience at this dealership. Holly is the best!!!! Will always recommend to friends and family.
Sep 24, 2021
I’ve never had such a wonderful experience buying a car!...
I’ve never had such a wonderful experience buying a car! Josh was incredibly helpful and knowledgeable and has continued to answer questions since my purchase. Highly recommend Fred Martin Nissan!!
Josh Morosko
Sales Consultant
Oct 13, 2021
Josh was very detailed and friendly. I will use him...
Josh was very detailed and friendly. I will use him again in the future. Thanks!
Oct 11, 2021
It was a super quick, easy process! Josh was amazing!! He...
It was a super quick, easy process! Josh was amazing!! He made buying a car so simple!
Oct 05, 2021
Salesman was keeping me updated on an inbound truck and...
Salesman was keeping me updated on an inbound truck and let me know as soon as it arrived.
Sep 24, 2021
I’ve never had such a wonderful experience buying a car!...
I’ve never had such a wonderful experience buying a car! Josh was incredibly helpful and knowledgeable and has continued to answer questions since my purchase. Highly recommend Fred Martin Nissan!!
Aug 31, 2021
Personalities of salespeople are fantastic! They truly...
Personalities of salespeople are fantastic! They truly try to find the best deal for you, even if it takes all day. I will be returning here!
Clay Moore
Sales Consultant
Aug 28, 2021
This was the best car buying experience and Clay was...
This was the best car buying experience and Clay was great to work with!! The entire staff was friendly from the time I called to set up the appointment, to finishing the deal.
Aug 20, 2021
Very clean and everyone seems to care about customer...
Very clean and everyone seems to care about customer service. Sales did everything they could to get us in to the vehicle we wanted and the price
Jul 16, 2021
Can't say enough nice things. Everyone is very helpful....
Can't say enough nice things. Everyone is very helpful. Brandon Murgatroyd is the best. I would recommend your dealership to anyone. Thank you very much.
Jul 10, 2021
Some dealerships try to scam you with added fees and...
Some dealerships try to scam you with added fees and unexplained higher prices. FMN doesn’t. The manager is great and the process is easy.
May 26, 2021
I came to fred martin on a certain vehicle,after looking...
I came to fred martin on a certain vehicle,after looking at many others,I decided to check out the more expensive one out of my budget,just to see,clay moore was super friendly,not too pushy,he made me feel at home,I test drove liked the vehicle and decided to purchase ,just on friendliness of dealership,10 stars from me,also my finance guy was amazing too,in and out
Dave Reeves
Shop Foreman
Oct 05, 2021
Easy to schedule online, service was excellent and...
Easy to schedule online, service was excellent and explained everything very well. All the staff treat you like family.
Oct 02, 2021
Got us in quickly and took care of the issue and got us...
Got us in quickly and took care of the issue and got us out of the door.
Sep 29, 2021
Always good service and courteous staff. Like everything...
Always good service and courteous staff. Like everything except all the requests for surveys. Too many surveys!!!!
Sep 21, 2021
Pat in service have been very helpful. Dave is awesome...
Pat in service have been very helpful. Dave is awesome too in service department. I am bringing my z back in on the 30th of September to finish up my warranty/ convertible top. Hopefully all will go well.
Sep 16, 2021
Great attitudes I get along with most they are right on...
Great attitudes I get along with most they are right on time they really treat me good
Jonathan Maas
Commercial Sales Manager
Oct 18, 2021
I’ve been very pleased with my dealing with Fred Martin...
I’ve been very pleased with my dealing with Fred Martin Dealership. They have treated me well. My husband and I would gladly come again. Jonathan Maas is a great representative of the business.
Sep 16, 2021
Great experience. Purchased a used car from Jonathon...
Great experience. Purchased a used car from Jonathon Maas. Very happy with the service and the car!!
Sep 08, 2021
Simply, just the easiest transaction we’ve ever had. The...
Simply, just the easiest transaction we’ve ever had. The ease of doing business is impressive. What a great selection of used cars. We will definitely be back.
Aug 26, 2021
I wasn't sure what I was looking for when I came in. Ron,...
I wasn't sure what I was looking for when I came in. Ron, my salesman, was really nice, answered my questions and concerns, hooked me up with a super nice 2012 Jeep Rubicon.
Jul 29, 2021
Great service, Jonathan Moss was awesome! He made it...
Great service, Jonathan Moss was awesome! He made it seamless for me and the Rogue I bought is in perfect shape! What a great experience
Ashley Wills-Moore
Internet Sales Manager
May 25, 2021
My original plans were to get my car appraised for a...
My original plans were to get my car appraised for a possible trade-in. I was given more for my trade-in than expected and got a great deal on my gently used Rogue. I appreciated working with Brandon. Very happy customer here.
Apr 30, 2021
Couldnt be more pleased with the efficiency and...
Couldnt be more pleased with the efficiency and professionalism LOU our sales rep. My wife and I are repeat customers because of the ease of making vehicle decisions at Fred Martin Nissan. Never had a bad experience. LOU ROCKS. chuck nikic
Aug 06, 2020
Everyone was extremely nice and helpful. Definitely...
Everyone was extremely nice and helpful. Definitely enjoyed our visit. And Got blessed with a new vehicle. Thanks everyone for all the help . Keep up the good work
Aug 04, 2020
Pretty smooth buying experience. Was all ready to go, but...
Pretty smooth buying experience. Was all ready to go, but finance was backed up and had to wait 40+ minutes past our scheduled meeting time. Cigarette smell throughout building. Rod was a helpful salesman. There is a starburst crack in the windshield of the ram, noticed it coming off the lot but they are sending someone out to fix it.
Aug 04, 2020
GREAT day -GREAT people -GREAT deal on our new car !!!!
Holly was GREAT !!! So nice and fun to be spend the day with . Ashley also took get care of us -weare SOOOO HAPPY with our new car and SOOOO PROUD to to drive it !!! Thanks to all who made our day the BEST !!!
Nick Apicella
Sales Manager
Aug 26, 2021
I wasn't sure what I was looking for when I came in. Ron,...
I wasn't sure what I was looking for when I came in. Ron, my salesman, was really nice, answered my questions and concerns, hooked me up with a super nice 2012 Jeep Rubicon.
Aug 01, 2021
While the dealership did finally find the specific color...
While the dealership did finally find the specific color car I was looking for they did not tell me about the $100 price increase until I was sitting in the chair signing paperwork (we had previously discussed a specific price). They also tried to include gap insurance without mentioning or my authorization, which was initially denied until I specifically pointed out another price difference. When I asked to speak to the manager, he told me to walk away, no hard feelings and he would sell it on the lot today. The response I expected was a simple apology explaining the situation, not encouragement to walk away from a car I had also spent months researching and working on. This is not how a customer should be treated! I chose this dealership because we bought our previous car there and had a much more positive experience. The sales person stayed in contact throughout the process of finding a car, which was appreciated. It was disappointing however how the whole deal ended.
Jul 05, 2021
Very clean, very quick and efficient. Car salesman was...
Very clean, very quick and efficient. Car salesman was very knowledgeable and on top of things. Got me exactly what I wanted
May 26, 2021
I came to fred martin on a certain vehicle,after looking...
I came to fred martin on a certain vehicle,after looking at many others,I decided to check out the more expensive one out of my budget,just to see,clay moore was super friendly,not too pushy,he made me feel at home,I test drove liked the vehicle and decided to purchase ,just on friendliness of dealership,10 stars from me,also my finance guy was amazing too,in and out
May 16, 2021
Always good service and friendly staff. I will continue...
Always good service and friendly staff. I will continue to purchase cars from FM and they will also always use the service facility. Great dealership
Jackie Luizzi
Cashier
Sep 11, 2021
Everyone I came in contact with was very professional and...
Everyone I came in contact with was very professional and welcoming. The Service Tech that worked on my vehicle did an excellent job. I sincerely feel my business was appreciated.
Aug 16, 2021
Very welcoming, efficient, works with you to try and meet...
Very welcoming, efficient, works with you to try and meet your needs, explains everything and answers any questions you have did not have to wait
Jul 27, 2021
This dealership in Akron is kind, super efficient and...
This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!
Jun 30, 2021
Very happy with service department and staff. Treat...
Very happy with service department and staff. Treat customer like they are a valued friend! Rich when out of his way to keep me updated Observed Pat interaction with other clients in the same way. Shows it’s a good company culture
Jun 20, 2021
Very professional service all the way around! Service...
Very professional service all the way around! Service area and customer lounge very clean. Staff knowledgeable and courteous. I do not know what else to say
Ron Pelger
Sales Consultant
Sep 13, 2021
Quick easy and transparent. Sales team was extremely...
Quick easy and transparent. Sales team was extremely helpful and the entire process took less than a couple hours
Sep 08, 2021
Fred Martin's staff was courteous and understood what I...
Fred Martin's staff was courteous and understood what I was looking for and made the purchasing process a positive experience. Ron and Richard were a pleasure to deal with.
Aug 26, 2021
I wasn't sure what I was looking for when I came in. Ron,...
I wasn't sure what I was looking for when I came in. Ron, my salesman, was really nice, answered my questions and concerns, hooked me up with a super nice 2012 Jeep Rubicon.
Jul 22, 2021
A wonderful car buying experience. Salesmen...
A wonderful car buying experience. Salesmen knowledgeable. Easy to work with. Not high pressure. Showed me features of my new car. Set up my Nissan Connect. Very helpful.
Jul 08, 2021
Always a pleasant buying experience I’ve purchased over...
Always a pleasant buying experience I’ve purchased over five cars from the various Fred Martin dealerships I never had any issues I highly recommend
Cleveland Frost
Parts Manager
Jul 27, 2021
This dealership in Akron is kind, super efficient and...
This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!
Jul 12, 2021
The service and parts departments were very helpful and...
The service and parts departments were very helpful and courteous when helping me get a new intelligent key programmed for my mother's 2010 Nissan Sentra. They also reprogrammed one of the original intelligent keys which came with the car. They were good about providing me with updates. I will be coming back to Fred Martin for parts and service.
Jun 21, 2021
Great job by Pat my service advisor in the whole Fred...
Great job by Pat my service advisor in the whole Fred Martin nissan team. Communication on my services it was always informative.
May 12, 2021
Friendly and knowledgeable. Try to do they’re best at...
Friendly and knowledgeable. Try to do they’re best at making the situation better. Straight forward. They tell you what you need and how long you can wait/put it off for before major damage. They don’t try to pressure you or up sell you something you don’t need.
May 06, 2021
Fast friendly service everyone is always looking to help...
Fast friendly service everyone is always looking to help you whether is in service or the sales department I've got my last 2 cars from Brandon I couldn't be happier
Vicki Kuhns
Assistant Office Manager
Aug 16, 2021
Very welcoming, efficient, works with you to try and meet...
Very welcoming, efficient, works with you to try and meet your needs, explains everything and answers any questions you have did not have to wait
Jul 27, 2021
This dealership in Akron is kind, super efficient and...
This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!
Jun 30, 2021
Very happy with service department and staff. Treat...
Very happy with service department and staff. Treat customer like they are a valued friend! Rich when out of his way to keep me updated Observed Pat interaction with other clients in the same way. Shows it’s a good company culture
May 26, 2021
I appreciate the steps taken to maintain a safe...
I appreciate the steps taken to maintain a safe environment. This new survey is a good one. No need for the call or additional surveys.
May 11, 2021
The service department saw my Nissan Frontier for its...
The service department saw my Nissan Frontier for its 40,000 mile check up and explained all the items to be addressed. Things that I thought needed to be done were not necessary at this visit and things I would not have picked up on were shown to me. The multipoint inspection turned out excellent .
Tony Sinclair
Parts Specialist
Sep 20, 2021
Took my suv in for service not running. They were able to...
Took my suv in for service not running. They were able to find problem and fixed it but broke my shifter in the process. Talked to management and no sooner did i get done with what i was saying did she come back with no way. I understand things happen but come on.i will never come back to this dealership. Only one on there game was the parts department.
Jul 27, 2021
This dealership in Akron is kind, super efficient and...
This dealership in Akron is kind, super efficient and quick at doing their job! My car was fixed 100% within three days! God bless them!
Jun 21, 2021
Great job by Pat my service advisor in the whole Fred...
Great job by Pat my service advisor in the whole Fred Martin nissan team. Communication on my services it was always informative.
May 01, 2021
The dealership and staff did a wonderful job of making...
The dealership and staff did a wonderful job of making sure that the dealership was clean and everybody was practicing safe distancing. We had the car serviced and new brakes installed. Everything was done to perfection.
Apr 20, 2021
Very professional, courteous and efficient. Have brought...
Very professional, courteous and efficient. Have brought my truck in twice for unscheduled maintenance. Both times Rich was upfront with repair resolution and so far no return for same problem. Truck always clean when returned.
Jarod Hanna
Sales Consultant
Aug 01, 2021
While the dealership did finally find the specific color...
While the dealership did finally find the specific color car I was looking for they did not tell me about the $100 price increase until I was sitting in the chair signing paperwork (we had previously discussed a specific price). They also tried to include gap insurance without mentioning or my authorization, which was initially denied until I specifically pointed out another price difference. When I asked to speak to the manager, he told me to walk away, no hard feelings and he would sell it on the lot today. The response I expected was a simple apology explaining the situation, not encouragement to walk away from a car I had also spent months researching and working on. This is not how a customer should be treated! I chose this dealership because we bought our previous car there and had a much more positive experience. The sales person stayed in contact throughout the process of finding a car, which was appreciated. It was disappointing however how the whole deal ended.
Jul 11, 2021
This dealer is a great place to buy a car. I was treated...
This dealer is a great place to buy a car. I was treated great, buy knowledgeable sales personnel. All my questions were answered. The vehicle I wanted was brought in. I got exactly what I wanted.
