Nissan Award of Excellence 2024 Winner

Fred Martin Nissan Celebrates Excellence: Award Wins, Employee Achievements, and Recognition from the Ohio House of Representatives

At Fred Martin Nissan, excellence is not just a goal—it’s a tradition. This year, we are proud to continue that tradition by celebrating several significant milestones that underscore our commitment to providing unparalleled service and customer satisfaction. We are thrilled to announce that Fred Martin Nissan has once again been honored with the Nissan Award of Excellence. This prestigious recognition is a testament to our unwavering dedication to excellence in every aspect of our business. Additionally, we are incredibly proud of our employees, who have also been recognized individually for their outstanding contributions. To top it all off, we’ve received a special Letter of Recognition from the Ohio House of Representatives, congratulating us on these achievements. Let’s take a moment to celebrate and reflect on what makes Fred Martin Nissan truly exceptional.

The Nissan Award of Excellence: A Tradition of Achievement

The Nissan Award of Excellence is one of the most coveted honors in the automotive industry. It is awarded to dealerships and individuals who consistently demonstrate superior performance in sales, customer satisfaction, and owner loyalty. Winning this award is no small feat; it requires a relentless commitment to excellence, a deep understanding of customer needs, and a dedication to going above and beyond in every interaction.

Fred Martin Nissan has a long history of achieving this prestigious award, and this year marks our seventh consecutive win. This incredible achievement is a direct result of the hard work and dedication of our entire team. From the sales floor to the service department, every member of the Fred Martin Nissan family plays a vital role in ensuring that we not only meet but exceed the expectations of our customers.

Celebrating Our Outstanding Employees

While the dealership as a whole has been recognized for its excellence, we are also incredibly proud to celebrate the individual achievements of four outstanding employees who have been honored with the Nissan Award of Excellence for 2023: Anita Baughman, Cleveland Frost, David Reeves, and James Logreco.

These exceptional individuals have been recognized for their consistent delivery of top-notch performance in sales, customer service, and owner loyalty. Each of them embodies the core values of Fred Martin Nissan and has made significant contributions to our success.

• Anita Baughman has been a cornerstone of our customer service team for years. Her ability to connect with customers, understand their needs, and guide them through the purchasing process is second to none. Anita’s dedication to her clients doesn’t end once the sale is made—she remains a trusted resource for them long after they drive off the lot, ensuring that their experience with Fred Martin Nissan is nothing short of exceptional.
• Cleveland Frost is known for his exceptional customer service skills and his deep knowledge of Nissan vehicles. He is always willing to go the extra mile to ensure that every customer leaves with a smile. Cleveland’s passion for helping others and his commitment to excellence have made him a key player in our success.
• David Reeves has consistently demonstrated a remarkable ability to achieve high sales performance while maintaining a focus on customer satisfaction. David’s approach to sales is centered around building relationships and earning the trust of his clients, which has led to a loyal customer base that continues to grow.
• James Logreco stands out for his unwavering dedication to owner loyalty. He understands that a great customer experience doesn’t end with the sale of a vehicle—it continues through every interaction thereafter. James’s commitment to ensuring that every customer feels valued and appreciated has made him an integral part of our team.

These four individuals represent the very best of what Fred Martin Nissan has to offer. Their hard work, dedication, and commitment to excellence are what make us a leader in the automotive industry.

Recognition from the Ohio House of Representatives

As if winning the Nissan Award of Excellence for seven consecutive years wasn’t enough, Fred Martin Nissan has also received a special Letter of Recognition from the Ohio House of Representatives. This letter, signed by Representatives Bill Roemer, Jack K. Daniels, and Speaker Jason Stephens, acknowledges our dealership’s outstanding achievements and contributions to the community.

The recognition from the Ohio House of Representatives is a tremendous honor and one that we do not take lightly. It serves as a powerful reminder of the impact that our dealership has on the community and the responsibility we have to continue striving for excellence in all that we do.

A Team Effort: The Key to Our Success

While the awards and recognition are certainly a reason to celebrate, it’s important to remember that these achievements would not be possible without the collective efforts of our entire team. Every member of the Fred Martin Nissan family plays a crucial role in our success.

• Our Sales Team is at the forefront of our efforts to provide an exceptional customer experience. They work tirelessly to understand the needs of each customer and to find the perfect vehicle that meets those needs. Their knowledge of Nissan vehicles and their commitment to customer satisfaction are unmatched.
• Our Service Department is the backbone of our dealership. They ensure that every Nissan on the road is running smoothly and safely. Their expertise, attention to detail, and commitment to quality service are what keep our customers coming back.
• Our Administrative Staff supports the entire operation, ensuring that everything runs smoothly behind the scenes. Their hard work and dedication are what allow the rest of the team to focus on delivering the best possible experience to our customers.
• Our Management Team provides the leadership and vision that guide us in our pursuit of excellence. They set the standards high and inspire everyone at Fred Martin Nissan to strive for greatness every day.

Looking Ahead: Continuing the Tradition of Excellence

As we celebrate these achievements, we also look forward to the future with excitement and determination. The recognition we’ve received from the Nissan Award of Excellence and the Ohio House of Representatives serves as both a validation of our efforts and a challenge to continue raising the bar.

At Fred Martin Nissan, we are committed to maintaining the high standards that have earned us these honors. We will continue to prioritize customer satisfaction, deliver exceptional service, and build lasting relationships with our customers.

But our success is not just about winning awards—it’s about the satisfaction and trust of our customers. We know that our customers are the reason we are here, and we are dedicated to providing them with the best possible experience, whether they are purchasing a new vehicle, coming in for service, or just stopping by to say hello.

Thank You to Our Customers and Community

Finally, we want to extend our heartfelt thanks to our customers and the community. Your trust and support are what drive us to be the best. We are honored to serve you, and we look forward to continuing to do so for many years to come.

If you are in the market for a new or used vehicle, or if you need service for your current Nissan, we invite you to visit Fred Martin Nissan in Akron, Ohio. Our team is here to help you with all your automotive needs, and we are committed to providing you with an exceptional experience.

Here’s to many more years of excellence at Fred Martin Nissan!

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